II.1 Identify problem to be solved (e.g., needs, persona)

Enablers (verbatim, ECO)

PMI, ECO p. 5: enablers are "illustrative examples of the work associated with the task" and "not meant to be an exhaustive list but rather offer a few examples to help demonstrate what the task encompasses."

Ours: PMI's stems paraphrase one of these as a symptom; the right option is that enabler in PMI's words; the distractors are its siblings or a neighbouring task's enablers.

1. Conduct stakeholder interviews to understand business pain points
2. Analyze existing processes to identify automation opportunities
3. Define target user personas and use cases for AI solutions
4. Map business problems to appropriate AI patterns and approaches
5. Validate problem statements with subject matter experts

Study Hall misses on this task (1)

• Full-length Q90 · confidence High · 41s
  Scenario: Vague request to 'use AI' for a service department; FIRST step
  Decided by: Validate the problem and audience with stakeholders before anything else
  Chose: Estimating cost and savings (ROI before the problem)

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What to read

• Workbook p. 11-12, 16-21 — Determine Business Objectives; Cognitive Requirements
• Module 01 Lesson 11: Strategic Questions for CPMAI Phase I Business Understanding; Lesson 29: Prioritizing and Scoping AI Projects: Initial Problem
• Leading and Managing AI Projects p. 18 — Pinpoint the True Need; Engage Stakeholders Early